Increasing adoption
- Users want to use it
- Answer “what’s in it for me?”
- Change management
Effective training
- Users learn how to use it
- Correlated to adoption
- Skill & knowledge
Ways to create more effective training
- Define the problem
- Find the root cause
Adult learning is problem-centered & relevant to the job
Creating Objectives
- Audience (ex: attendees of Mediasite training)
- Behavior (ex: will be able to capture a screen recording)
- Condition (ex: using MDR)
- Degree (ex: without assistance)
Training is more than lecture
Training vs. Education
Training is:
- Objective outcome
- Short-term
Education is:
- Knowledge acquisition
- Long-term
Narrative
This is the 2nd presentation that I’ve attended from the same presenter. Unfortunately, I wasn’t thrilled with either session. This session didn’t really provide me with information that I didn’t already know. The content was more around developing training (best practices, objectives, etc.), rather than focusing specifically on teaching/training on how to use Mediasite.
Matthew Evins 