Session Narrative
Together, functional and technical users (e.g., business analysts, developers, administrators, etc.) can conquer the world if they can effectively work and communicate with one another. Often, mismatched expectations, assumptions, and a lack of understanding between these parties can lead to frustrations and “failure to communicate” scenarios. In this lighthearted and fun session, we will dispel some common myths about these various groups while discussing the responsibilities and obligations of each role in areas like defining requirements and specifications, decision-making, documentation, QA testing, troubleshooting, and training. We will learn about things like team agreements and how to create a culture of collaboration. Lastly, we’ll wrap it up with some concrete tips and strategies for how to improve communication, help each other, and take the relationship with your developer, administrator, or business analyst from prototype to production.
Session Notes
No one can whistle a symphony. It takes a whole orchestra to play it.
– H.E. Luccock
Myths and Stereotypes
- Responding to stereotypes and myths
- Practice empathy
- Remember
- We are all tech professionals
- We bring our whole “selves” to work
Session Reflection
I honestly left this session before it was over. I think it was a mix of nerves and tech issues during the set up for this session, but she was talking really fast, flying through the slides, and not giving info that was very informative. It’s good to know how UNLV is structured, but hiring graduate students isn’t feasible in community colleges. I thought there was too much time spent on audience engagement questions as opposed to providing useful info.